John Hancock Term Life Insurance Overview
John Hancock excels at accelerated underwriting—the fast track to getting you covered.
John Hancock Customer Service: (800) 505-9427
Table of Contents
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John Hancock Company Overview
Location
Boston, MA
Established
1862
Customers
1,700,000
Ranking in USA
10th largest seller of individual life insurance
Location
Boston, MA
Established
1862
Customers
1,700,000
Ranking in USA
10th largest seller of individual life insurance
John Hancock Ratings & Awards
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A.M. Best is an independent rating agency that ranks the financial strength of life insurance companies. Their best rating is an A++. Their worst is a D.
Better Business Bureau (BBB) is a non-profit that shares customer service feedback on businesses in the USA. BBB assigns ratings from A+ (highest) to F (lowest).
J.D. Power and Associates analyzes customers’ experiences with life insurance companies and ranks them on a scale from 1 to 1000.
Moody’s Investors Service is a leading provider of credit ratings, research, and risk analysis. Moody’s rating scale ranges from Aaa to C with 1, 2, and 3 to indicate whether the ranking is on the higher or lower end of that category.
Standard and Poor’s (S&P) is the world’s leading provider of credit ratings and creditworthiness. S&P’s scale ranges from AAA to D with + or – to define standing within each category.
John Hancock was named one of Forbes’ America’s Best Employers of 2017—a list ranking the nation’s top 500 large employers across 25 industries.
John Hancock was named a Grand Stevie winner at the 2017 American Business Awards for Information Technology Team of the Year across all industries and Customer Service Success in Financial Service Industries.
Quotacy’s Advice
To stand out in a competitive industry, most insurers focus on serving health or lifestyle niches.
John Hancock is excellent for:
- Accelerated Underwriting
- Barrett’s Esophagus
- Chewing Tobacco, Cigar, or Pipe Smokers
- Crohn’s Disease
- Healthy Individuals
- Ulcerative Colitis
John Hancock excels at accelerated underwriting—the fast track to getting you covered. Accelerated underwriting uses a combination of underwriting expertise and technology to get you covered faster. For some applicants, it eliminates the need for lab testing and medical exams, making the process of getting insured less intrusive and simple.
Comparison Quotes
John Hancock Term
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Sample monthly premium quotes for a $500,000, 20-year term policy for healthy, non-smoking individuals living in Minnesota. Pricing varies by gender. Women pay less for life insurance than men because they live longer on average.
Your life insurance pricing may be different and is determined by your individual risk factors and the state where you have your primary residence. Pricing as of July 2021.
See what you’d pay for life insurance
John Hancock Features & Benefits
What we like
- Can be converted into a permanent policy.
- Includes Accelerated Death Benefit Rider at no charge.*
- Offers Unemployment Protection Rider option.
- Some applicants may not need a medical exam—if they qualify for accelerated underwriting.
- Your medical exam can be done at home or work.
- Your medical exam results are automatically mailed to you.
- You can manage your policy online.
*State exclusions apply. Read the fine print below.
What could be better
- Does not offer an Accidental Death Benefit Rider.
- Does not offer a Child Rider.
- Credit card payments are not accepted.
- Policy not delivered electronically.
John Hancock Vitality Program
Earn rewards by taking care of your health
John Hancock has two different Vitality programs available. Vitality GO is offered on all their policies at no charge. Vitality PLUS is available at a cost of 3% of your term policy’s annual premium. Take a look at the table below to compare the two programs’ benefits.
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Policyholders are not required to participate in either of these programs—they are simply optional benefits. When you purchase a John Hancock policy through Quotacy, you will receive a welcome kit from John Hancock with information regarding the programs and how to join.
John Hancock Policy Details
*10-year term available for ages 18-80; 15-year term available for ages 18-75, 20-year term available for ages 18-65.
**State of issue, payment mode, and draft date can all impact the grace period end date. Your policy will state specifics.
» Compare: Term life insurance quotes
John Hancock Policy Riders
Increase your policy’s benefits with riders
Accelerated Death Benefit Rider
*Included
This rider is included in your policy at no charge. It gives you access to a portion of your policy’s death benefit, if you are diagnosed with a terminal illness resulting in 12 months or less to live.
Premium Waiver for Disability
*Available at additional cost
This carrier will waive premium payments during a period of total disability lasting six consecutive months or more. The waived payments don’t have to be paid back. This rider is not available on all policies and the cost varies by age.
Unemployment Protection Rider
*Available at additional cost
With this rider, if you become unemployed for at least four consecutive weeks, John Hancock will waive premium payments up to a total of 12 months. The payments will not have to be paid back. Cost varies by age and benefit amount. Ask your Quotacy agent for details.
John Hancock Policy Service
Contact
- Customer Service: (800) 505-9427
- Customer Service (New York): (888) 267-7781
- Fax: (617) 572-1571
Hours: Monday-Friday, 8:00 AM-6:00 PM Eastern
Payment Mailing Address
John Hancock Insurance Services
Life – Post Issue
PO Box 55979
Boston, MA 02205-55979
Include your policy number and full contact information.
Manage your policy online
- Visit John Hancock Help Center.
- Click Register Now! link in the top right-hand corner of the web page.
- Click Agree to agree to the Waiver of Liability.
- Register as An Individual.
- Enter your policy number.
- Fill in your personal and policy information.
- Create a unique username and password.
- Click Submit at the bottom.
What you can do online
- View your policy.
- Make payments.
The Fine Print
Guidelines & Exclusions
Accelerated Underwriting
- Their accelerated underwriting program is called ExpressTrack.
- A phone interview is required.
- Underwriting may still include evaluation of medical records and motor vehicle records.
- Eligibility
- Ages 18-60 applying for coverage up to $1,000,000
- Currently not available in New York but approval is pending.
- Being eligible does not guarantee acceptance into the accelerated underwriting program.
- If not accepted, you continue on to traditional underwriting in which a medical exam is required.
Term Conversion
- You may convert your term policy to a permanent policy before the end of your term or before the policy anniversary of your 70th year—whichever is earlier.
- If you convert within the first four years of the policy, you may convert to any permanent policy.
- If you convert in year five or later, you may convert to a designated universal life product.
Unemployment Protection Rider
- There is a 12-month waiting period before you are eligible to submit a claim for this benefit.
- You must submit proof that you have been receiving federal or state unemployment benefits for four continuous weeks.
- This rider waives the premium up to a $10,000 annual maximum.
- This rider is only available to face amounts up to $5,000,000.
- Rider terminates at age 65.
Accelerated Death Benefit Rider
- Not available in Massachusetts or Oregon.
- May accelerate up to 50% of your policy’s death benefit—to a maximum of $1,000,000.
Premium Waiver for Disability Rider
- Also known as Total Disability Waiver.
- This rider waives the premium up to a total of $5,000 per month.
- If disability occurs before age 60, the premiums are waived until the recovery from disability or age 94—whichever is earlier; if disability occurs between ages 60-65, premiums are waived until age 65.
- No premium will be waived if disability occurs at age 65 or later.
Vitality GO/PLUS
- For John Hancock Term policies with the optional Vitality rider, the cost for Vitality PLUS is 3% of your annual premium and for Protection SIUL policies, the cost for Vitality PLUS rider is $4.00 a month.
- Apple Watch program is not available in New York or Puerto Rico.
- Amazon Halo device is not available in New York, Puerto Rico and Guam.
- Amazon Prime benefit is not available in New York. Amazon Prime membership available to Vitality PLUS members who have reached Platinum Status for three consecutive program years.
- The Expedia discounts are not available in New York.
- The Headspace benefit is not available in New York.
- The HealthyFood program is currently not available in Guam.
- In New York, entertainment and shopping rewards are not available and are replaced by healthy living and active lifestyle rewards.
- Vitality GO is not available in New York.
Updated: March 2018
More term life insurance reviews
We recommend without hesitation every company reviewed on Quotacy. When you comparison shop, the death benefit amount that your loved ones would receive and the cost of the policy are the most important factors to consider. If you have any questions about the best life insurance companies for you, contact Quotacy. We'll gladly help you evaluate your life insurance options.